Service Manager – Learning and Quality Assurance
£56,595 - £60,303 Per Annum
20th Jun, 2024
Job description
Service Manager – Learning and Quality Assurance


Service Manager – Learning and Quality Assurance


1 x Permanent 


This role offers a unique and exciting opportunity to be a part of establishing a new organisation, instigate change and make a real, tangible difference.


This is an exciting time to join BCFT, as we continue on our improvement journey, focussing on a relational approach and embedding restorative practice across the Trust. We are fully committed to achieving our goals, with Learning and Quality Assurance being central to enabling this.


Salary: £56,595 - £60,303


Hours: 37 Hours Per Week 


Base: Sir Henry Mitchell House / Margaret McMillan House


Holidays: Annual Leave starts at 31 days and rises to max of 34 days with service. (plus, public holidays). 


Excellent Pension: Defined benefit scheme with 16.8% employer contribution  


Career Progression: Tailored training and development opportunities 


Professional Support: Regular supervision and annual appraisals, payment of professional fees  


About Us       


Bradford Children and Families Trust was established in April 2023 to bring a step change in the quality and delivery of Children’s Services across our district. Our purpose is clear - to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination and resilience – but under a new Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we’ll achieve our ambition – and you, yours.  


Working for the Bradford Children and Families trust offers the opportunity to work with great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography.


Thoughtful, considerate and dedicated to delivering the best outcomes for children and young people, you’re a leader with an unwavering commitment to supporting and safeguarding the most vulnerable children through the highest quality safeguarding practices.


Your passion keeps you focused on delivering the highest standards at every opportunity. As well as steering the course of the service we want to provide, your experience, guidance and dedication will provide invaluable support and inspiration for those around you. 


The challenges you’ll face are diverse and complex. We’ll look to you to lead the operational side of the service, driving forward practice improvement, delivering good outcomes and securing long-term aspirational plans for permanence. 


We’ll be with you on every step of your journey with us – enabling you to become the best you can be through continuous learning and development and a focus and investment in your health and wellbeing. 


About the Role


·       To lead and develop high quality training programmes for practice within the Trust to support the delivery of a good service for our children and families in Bradford.

·       To lead and create a culture of continuous learning and development.

·       To lead on the review and evaluation of the effectiveness of learning and development for all practice roles within the Trust.

·       To oversee and support the work of the quality assurance team to understand service delivery and standards of practice. This include evaluating and analysing themes from quality assurance activity from across the services.

·       To support the service to apply learning from quality assurance activity to enable continuous service improvement.

·       To have a clear focus on support and retention for practitioners from students on social work placements through to experienced staff who are seeking new opportunities and progression.


About You


A qualified Social Worker with strong interpersonal skills, experienced and expert in managing the delivery of quality outcomes for children and young people.  We need a courageous leader who puts the child/ young person at the heart of every decision. Someone who enthusiastically embraces change, thrives on challenge and tackles the most complex needs with drive and determination to ensure the best outcomes for the children and young people of Bradford.


For a confidential conversation, please contact Amandip Johal via email on 


Closing date 20 June 2024 

Shortlisting 21 June 2024 

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