Application deadline 26th May 2020
Job reference 301774
Job location Bradford
Hours per-week 37 hrs per week
Salary £21,166 - £23,836

Department of Children Services

Early Help



Early Help Gateway Officer

Band 7 £21,166 pa – £23,836 pa

3 x 37 hour posts


Based at Sir Henry Mitchell House


The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.


The criteria under special knowledge and experience on the job profile which is shown in this advert outlines what level of fluency you will be expected to demonstrate.  Therefore, it is essential that you provide examples in your application.


We have vacancies at the Early Help Gateway/Integrated front door for Early Help Gateway Officers


The role of gateway is to be the first point of entry for families and other services to access targeted early help support.


Gateway is a fast pace working environment and consists of the following key elements:


Presence at the integrated front door working alongside social work colleagues at the first point of entry for all children’s social care enquiries:-


  • Processing referrals into the integrated front door using Signs of Safety methodology-this involves using initiative and analytical thinking to identify need in relation to where a referral needs signposting to in order to receive the appropriate support
  • Liaising with partner agencies-including health, education, police, social work teams and early help hubs
  • Receiving, analysing and recording information on IT systems
  • Contributing to the development of the integrated front door and the role of early help within this- this is an exciting time to be part of the front door as we develop our response to children and families



You will need:


  • NVQ 3 or Diploma 3, in Health & Social Care, including knowledge regarding children’s development, or equivalent child related qualification.
  • GCSE English and Maths or equivalent.
  • IT literacy.
  • At least 2 years’ experience of paid working with children and families.
  • The ability to work at pace with attention to detail and consistency ensuring quality and compliance is met in all the work you undertake.
  • Well-developed communication skills, written and verbal and experience of using IT systems.
  • To be an effective communicator with family members who are in crisis and be able to work in an open and honest manner with service users including children.
  • Good working knowledge in relation to thresholds for child protection/child in need
  • An engaging and flexible approach to your work.
  • To be able to work as a team in a multi – agency environment.


The role in gateway is ever evolving and therefore an exciting time to be part of the development of the delivery of targeted early help and integrated front door


You will receive:


  • Induction and support with regular informal and formal monthly supervision.
  • An opportunity to work as part of a newly restructured integrated front door seeking to work in creative ways with children and families.
  • Opportunities to in a multi-agency environment with colleagues from education, police and health who will offer support and guidance on a day to day basis.
  • You will be a member of a supportive team with varied work experiences and skills and will need to have the resilience and sense of humour needed to work in a busy and ever changing environment.


If you require further information or would like to visit before applying please contact Chatty Athwal on 075281 04963 or email




An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post. 


Closing Date: 26th May 2020

How to apply

Apply online: Apply now